In classic small business owner fashion, I realized a few weeks ago (in the middle of the night) that I needed business insurance immediately. In fact, I needed it a while back and was playing catch up. After scrolling through client and vendor contacts, I decided to go through the Richmond Business Alliance (RBA) directory.
Bingo! I have done business with fellow Richmond Business Alliances members before with great success. I had also chatted with Kate of KMI Insurance at quite a few of the RBA’s monthly networking events. I vaguely knew that she worked in the insurance field, but I mostly recalled the intelligent and full of laughs conversations that we’ve had.
In less than a week, Kate and her staff coordinated to go from first phone call to executed policy. Throughout all of this communication was excellent. When I had a question, it was answered. When I asked for her recommendation, she gave it and then explained it. My needs were accommodated promptly and professionally. I cannot recommend more highly the services of KMI Insurance. I would also like to recognize that without our membership in the RBA that this business relationship may not have been formed.
If you have insurance needs, please give Kate a call. I’m glad that I did.
