Photo Credit: Michael Thompson, RichmondBizSense.com |
"Something he said always stuck with me," recalled Morgan, “He said that he could always advise on what the right financial decision is, but that might not be the right business decision.”
A custom table top designed and fabricated in-house. |
“Off the bat, he offered to come to us, which is huge.” Said Perkins, their previous experience had been with accountants trying to stuff their business model into the rigid guidelines of the way they did things, not the other way around. They recalled a placard mounted in one office that read ‘You can’t fix stupid.’ And that’s how they felt, “They hated questions, they thought we ‘didn’t get it,” and after contacting Stephen, he “apologized for our bad experience,” they said laughing. “We just love Stephen, our meetings with him he makes really fun, jovial and personable.”
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Morgan had a two-page bullet point list of things they needed to change or fix with their accounting practices. “We struggled with HOW to do our bookkeeping,” they said, “one trip to Lowe’s could have 10 different categories on one receipt; asset purchase, office supply, warehouse supply…” but after working with Stephen, they came up with a custom method that was much more streamlined, with “way less of a delay to crunch month-end numbers.”
According to the P&J duo, their cash flow improved as well, “he did a great job researching because it’s such a niche business.” Cash flow is critical to year-long survival for any business with seasonal variability. “Other accountants blindly guessed, but he took the time to get to know us.” They noticed an immediate flexibility of resources once they started working with Stephen and implementing the systems they put in place.
A wall of decorative accessories is every designer's dream. |