Friday, October 9, 2015
Office Position Available
Job title: Receptionist and Office Assistant
Reports to: General Manager
Job purpose
We are looking for a receptionist and office assistant to interface with our clients and support
our accounting staff. In addition, this position is responsible for client invoicing and payments.
The ideal candidate will be experienced in customer service and interaction. This position is the
face and voice of the company, so this person MUST have the attributes and experience that
are required to manage client interactions and interface with staff to meet company goals.
Duties and responsibilities
Administration
Greet and provide support to visitors
Manage incoming calls, faxes, mail, and e-mails and distribute to staff
Manage outgoing faxes and mail
Manage office supply list and associated ordering
File creation and filing
Maintain general office organization
Assist general manager with administrative tasks
Create and manage production software, specifically with project creation
Accounts Receivable
Create monthly, quarterly, and general invoices in QuickBooks and CRM
Process recurring payments
Process payments
Client interaction, directed by general manager, for collection of payment
Production Assistance
Scanning and copying for accountants
Data entry during overflow periods
Qualifications
The ideal candidate will have many of these qualities.
Reliable, prompt, and professional
Comfort and skill working with clients that may be challenging at times
Extremely organized
Comfortable working with little oversight
Willing to learn and perhaps improve on office practices
The ideal candidate will have these credentials.
High school diploma or GED
Proficiency in Microsoft Office (Outlook, Excel, & Word)
Minimum of 3 years in customer service or equivalent
The ideal candidate will learn and grow in these areas
Proficiency in Excel
Proficiency in QuickBooks
Proficiency in our contact and production management software
Working conditions
Our office is both professional and relaxed. We are not a strictly hierarchical office, rather we
approach client service as a team, in which we all have different roles and responsibilities.
The office is located near the intersection of Parham and Patterson. Beginning hours are
Monday through Thursday 9AM-1PM. There is potential for increased hours and
responsibilities associated with this position.
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